The saga continues with my clinic. Over the past two and a half weeks I've called and left numerous messages for my new case manager and have received no response. Three days ago I left a general message on the main voicemail requesting a call back from a supervisor. Finally yesterday I get a call from my old case manager. He wanted to know if I've heard anything from CHEEERS or Art Awakenings. Of course at this point my assumption is that whoever got my voicemail requesting to speak with a supervisor asked my old case manager to call, but no mention of any of my calls was made. I did find out the my newly assigned case manager is leaving so I'm being reassigned to someone else but have no idea who that might be yet. Until such time as I have a new case manager I have no faith in the system whatsoever. I can't trust that transportation will be taken care of or that I will be able to reach anyone in the event that I'm stranded somewhere. Because of the deafening silence from my clinic of late, I've decided to put things on hold for now. I cancelled my intake with Art Awakenings on Monday and if I hear anything from CHEEERS I'll put that on the back burner for now as well. I did find out that I have the option to change to another clinic and, depending on how things go if and when I finally get a case manager, I very well may exercise that option. Unfortunately it can take up to a month to transfer and I have to go through my current clinic to initiate that process so it may take even longer, but I really feel like I've fallen through the cracks and am not receiving the level of service I need in order to feel comfortable branching out to any other programs. A number of people I know have highly recommended Southwest Network, indicating their experiences have been very positive and they have received exceptional service from them. That would be the clinic I'd switch to if and when it comes to that. It's sad that I've reached the point of giving up hope that I'll eventually have a good case manager experience at Partners in Recovery. I did have one really great case manager for a brief time that was on top of everything and in regular contact with me but she unfortunately left the organization, probably because she was too good! Maybe I'll get lucky again but I'm not holding my breath at this point.
The only thing that has been keeping me going is the support of friends and having Brian here. I have found that my mood is boosted with his presence and we've accomplished quite a bit when it comes to cleaning up and organizing the apartment. Even when we are on our respective devices and doing our own things it's just nice to have the company. I'm not alone all the time as I used to be and that has been a marked improvement. I realized, however, that I had not been out of the apartment since I left the Friendship program. Brian wanted to take Jackie and I out for breakfast at Black Bear diner and we ended up going yesterday. I was anxious about heading out and it was somewhat uncomfortable but I managed. Being with Brian and Jackie helped ease my anxiety. I need to work on being more comfortable in going out. My agoraphobia has gotten pretty bad and my motivation to be out and about is minimal at best. Physical issues like my worsening arthritis and back pain have added to my reticence about getting out as well so it's kind of a perfect storm right now. I have a follow up with my nurse practitioner on Tuesday so I'll talk with her about how things have been going and share my experiences, or lack thereof, of case management services which has contributed to my isolation and not wanting to proceed with the other programs at this point. At least I'm content being at home, especially now that Brian is here. He encourages me to be more motivated to do things and I'm trying to be more productive, even if it is just here at the apartment. Our next project is organizing clothes and the closet and dressers so that everything is put away. There's now a second TV in the bedroom which makes sleeping in there more conducive since both of us sleep with the TV on for background noise. It does require an additional converter from the cable company but that's only an extra $3.00 per month which is well worth it. Hopefully by Tuesday's follow up at my clinic I will have been assigned to a new case manager and will have a chance to meet them face to face. I plan to express my lack of trust and interest in changing clinics once I have the opportunity. We'll just have to wait and see on that score but for now the silence remains deafening.